Dear Guest,
The sanitary situation is forever changing wherever you are in the world.
Here we have attempted to distill everything that might impact on your stay.
The information below refers to the local situation on 14.01.2021.
This page will be updated to reflect any changes.
Here at Guarda Golf Hotel & Residences
What has not changed in the Restaurant, Lounge and Bar
- Breakfast will be served as usual, in our restaurant or in the comfort of your room.
- The new Restaurant FIVE will be open for lunch and dinner, while our lounge will continue to serve all-day dining with an international-themed cuisine.
- Of course, room service is available 24 hours per day. (As usual a lighter menu is available after the restaurant is closed.)
- We will be organising Swiss-themed nights, with regional produce and excellent wines from the Valais.
- Our Private Cinema continues to welcome our hotel guests. Please book in advance!
Changes in the Restaurant, Lounge & Bar
- Until further notice, our restaurant, lounge and bar are open exclusively for hotel guests.
- Tables are limited to a maximum of 4 people (with an exception for families who live under the same roof). Larger groups must be split over several tables.
- Our Grand Sunday Buffet is sadly cancelled until further notice.
- Due to the distancing measures that are in place, we highly recommend to book your table in the restaurant well in advance to avoid disappointment.
Guarda Golf Spa
- Our Spa facilities remain open as usual for our in-house guests.
- External guests (non-resident in the hotel) are not permitted to use the spa’s facilities, but are allowed to book spa treatments (massages, facials and beauty treatments) every day until 7 p.m., excluding Sundays.
- Due to the extended disinfection measures that are in place, we highly recommend to book your spa treatment well in advance to avoid disappointment.
Measures within the hotel
Our aim remains to maintain the highest levels of service and the utmost comfort of our guests, all while ensuring the safety of all.
Keeping this in mind, we have put in place a certain number of preventative measures, based on all distancing and hygiene measures recommended by the Federal Council and the Federal Office of Public Health (FOPH).
On the slopes
Masks are obligatory in ski lifts, on chair lifts and on button bars.
Masks are obligatory in queues, car parks and any other crowded areas.
The capacity of closed ski lifts is reduced to two-thirds.
Restaurants and bars on the ski slopes are closed until further notice. Some of them are offering a take away service.
We can also prepare a snack or sandwich to take with you.
Please remember that we can provide a ski pass directly at the hotel.
Ski Services
- Complimentary transfers to the ski slopes in one of our private vehicles
- Avoid the queues, with your ski passes prepared at the reception desk and charged to your room
- Handpicked instructors for any activity at any level of experience, booked to meet you at the hotel
- Recommended sporting goods suppliers for quality ski rental options
- Secure storage for your skis and a boot warmer for your footwear
In Crans-Montana
Masks are obligatory in the centre of Crans-Montana (within the area of the Rue du Prado – Rue Centrale), in the centre of Montana (between the Avenue de la Gare & Lake Grenon), on the Lantern Walk and in Snow Island (see map). “Covid Angels” will be present in order to ensure that the directives are being followed by all.
Restaurants and bars are closed until further notice.
Hair salons, banks and other services must close at the latest at 7 p.m. every day and remain closed all day on Sunday.
“Essential” shops (food stores and pharmacies, for example) remain open. Other shops and boutiques will be closed from 18.01 and until further notice. However, “Click & Collect” services are still allowed.
Sports shops are allowed to provide ski equipment rental and repair. It is possible to reserve equipment for hire online. Purchases can be arranged with our partner Alex Sports.
Museums, cinemas and casinos are closed until further notice.
Crans-Montana offers a drive-in test centre. No reservation is required.
In Switzerland…
The situation and therefore restrictions in Switzerland can vary from canton to canton.
Here are the main rules of which you need to be aware.
Masks must be worn at all times, indoors,
outdoors while in a crowded area and on public transport.
A distance of 1.5 metres with other people
must be adhered to at all times.
Many establishments are obliged to
take your contact details for tracing purposes.
Our aim remains to maintain the highest levels of service and the utmost comfort of our guests, while ensuring the safety of all.
Keeping this in mind, we have put in place all distancing and hygiene measures recommended by the Federal Council and the Federal Office of Public Health (FOPH).
As a further preventive precautionary measure to limit the spread of coronavirus, we kindly ask you to refrain from visiting Guarda Golf Hotel & Residences if:
– you have visited a foreign country with increased risk of infection during the last two weeks (see current list on the FOPH website).
– if you have not felt healthy at any time within the last ten days or if you are currently suffering from fever, a cough or any other cold / flu symptoms.
Please note that you will be required to complete a questionnaire to this effect upon arrival.
Travel Indications
We are maintaining our usual seasonal cancellation policies.
We recommend that anyone travelling ensures that their travel insurance covers all eventualities linked to the pandemic.
For our part, should the following situations arise, our cancellation restrictions will be waived and any deposits will be credited to a future stay or reimbursed.
– Closure of the hotel by Swiss Federal order
– New quarantine requirements and/or border closures by Swiss Federal order
For up-to-date information on safe travel and travel regulations as well as information on quarantine, please visit the website of the Federal Office of Public Health.